Q1: Where is your company?

A1: Based in Tianjin Province, China

 

Q2: What about your products?

A2: We focus on new cars, used cars, and modified vehicles

 

Q3: For used electric vehicles (EVs), how do I know the battery is still in good condition?

A3: Transparency is our standard. Every EV we ship comes with an official Battery State of Health (SOH) Report. Our technicians perform deep diagnostics to ensure the battery capacity is above 90% and that the actual range performance matches the vehicle’s specifications. You will see the real-time data before you pay.

 

Q4: What measures do you take to prevent vehicle damage during long-distance international shipping?

A4: We use professional Ro-Ro (Roll-on/Roll-off) or Containerized Shipping with reinforced lashing systems. For container shipments, we secure the wheels using high-strength specialized nylon straps and wooden blocks to prevent any movement. To give you peace of mind, we provide a live loading video of your specific vehicle before it leaves the port.

 

Q5: How do I know my payment is secure when dealing with such a high-value transaction?

A5: We prioritize your capital safety by using Alibaba Trade Assurance. This service acts as a secure escrow; your funds are protected by the platform and are only released to us after you receive the Bill of Lading (B/L) and ownership documents. For large institutional orders, we also support Irrevocable Letters of Credit (L/C) via major international banks.